Spills & Stains
Any accidental spills and stains need to be dealt with
immediately to avoid permanent damage. See our stain cleaning guide for advice on
specific stains. Before using any stain treatment, make sure
you have 'contained the stain' to stop it spreading further.
DO: 'Contain the stain'
- Blot up liquids straight away using a paper towel or clean
cloth. In the event of any large area spills, we'd recommend
putting a clean towel down and standing on it to absorb a much
liquid as possible.
- Scoop up solids immediately using a knife or spoon - try not to
push the substance further into the carpet pile.
DON'T
- Rub wet carpet pile - ever! This will damage the carpet
pile and can spread the stain further.
- Drown the carpet in water or any other liquid.
With liquid stains, we'd recommend the use of our Wet Stain Remover
- but again repeat our advice that before any stain treatment, you
must firmly blot up the stain first before applying. If you
don't have any of the Wet Stain Remover handy, then the next best
thing would be to dilute the area with lukewarm (not hot) water and
re-blot thoroughly using a clean dry towel or paper towel, ensuring
you do not rub the stain. You can continue to gently apply water
and re-blot. The wool pile will not be damaged by water as
long as you don't over-wet the carpet, as this may cause watermarks
on the surface and may damage the backing.
Most oily or greasy stains can be removed, even after a period
of time. However, certain stains may have a chemical reaction
with the fibre and can cause irreversible damage. Cavalier
Bremworth produces a top selling stain remover for dry
stains and is now introducinga new stain remover for wet
stains. Both are available at our Warranted dealers and through most
supermarkets. This was rated by NZ Consumer Magazine as
the top-rated dry stain remover product in their 2007 survey.